Quicken BillPay Support

I’ve been struggling to activate a Quicken BillPay account and they have proven to have the worst support system that I’ve seen in 30yrs.

 

When you call they give you a 10 digit support code, if you forget the code the so have they.

 

If you call without the code they act as if you never called before.

 

But when you call about an open support ticket then they tell you that it is being looked into and hang up without ever asking the 10 digit support code, so they knew from my phone number that I’d called before.

 

Bottom line: Quicken BillPay will do whatever they can to ignore support requests, they only remember you when they want to ignore your calls.