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Thursday, March 5, 2009

Dell Service Comments

I have been using Dell since 1992 when I toured their Austin, Texas facility. It was fascinating to see Dell’s automated computer assembly line.

After working through communication problem with Dell’s support in India on Monday, parts were sent Next-Day and a technician was sent on Wednesday morning to replace my power supply and motherboard.

By noon Wednesday, 2 days after system failure, I was back on-line with all my files and settings intact.

Getting the extended warranty on my Dell computer I saved myself money and time.


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