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Friday, December 11, 2009

Dell Hell 2!

Called the customer support number

 

Was on hold for a total of 25 min and they still couldn’t tell me why my computer was being delayed. 

 

Someone with pretty good English answered the phone and put me on hold again when I asked for the reason for the delay, after 12 min he said he had no information but would Rush my order and send it next day delivery when it was ready.

 

My concern is that quality of the system, was the delay due to availability of parts or due to operating system problems.  Time will tell.

 

 

 

 

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